FAQ

If you don't see your question below, drop us a line! Currently, every order from the Great Auk is handled personally by one of the founders, and your requests will be too. Thank you for your support for our growing business!

Peace, Love, & Elephants
Alex, Niki, Rachelle, Diana


  1. What do I need to place an order?

    At this time, we only accept online purchases. All you need is a major credit card or a paypal account to complete your purchase.

  2. When will I get my order?

    All orders are processed within 2 weeks, and should arrive within 2-8 business days after being shipped. We will send you an email with a tracking number when your order ships.

  3. What does shipping and handling cost?

    We currently use USPS standard post as our shipping method, as the most economical way to get your products to you. Since the price varies by weight, we charge $6 for your first item, and $2 for each additional item.

  4. Do you have international shipping?

    Currently, we only ship to the 50 United States and Puerto Rico. Check back with us soon though!

  5. What if I need to change my order?

    We process orders quickly, but we'll do our best to accommodate any changes you need to make. The best way to contact us is to email us at [email protected] or contact us here.

  6. What is your return policy?

    If you are not 100% satisfied with your purchase for any reason, you can return it within the first 30 days. As long as your item is still clean and unused, just mail it to:

    The Great Auk
    P.O. Box 1558
    Corvallis, Oregon 97339

  • How are your products made?

    All our products are screenprinted by hand in Oregon by the wonderful folks at Two Crows Printing . All Great Auk products are sweatshop-free and 100% Made in America.

  • Elephants are great, but I have a different favorite endangered animal. Do you sell products for them as well?

    We are always looking for ideas on what animals to feature next. Please send us your suggestion here!

  • I love the causes you support. How can I give money directly or help in other ways?

    See our causes page for more information on our partner organizations. We know they will appreciate any help they can get! If there's something big you want to contact them about, we can also help introduce you. Just email us with your introduction request at [email protected].

  • I want to post about what I got and share it with my friends. Can I tag you?

    Yes! We would love for you tell the world about what we're trying to do. Tag us on instagram @thegreataukclothing or #rocktheauk. You can also post on our Facebook page.

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